The helpline is run by GamCare. You can also chat online on its website. It is for anyone affected by gambling, including family and friends.
Signs it's time to take a break
- You deposit to "finish the wagering" on a free bonus.
- You chase losses or try to win back what you spent.
- You open accounts at new casinos mainly for the next welcome offer.
- You hide gambling from people close to you, or borrow to play.
- You feel anxious or irritable when you can't play.
Tools that work
GamStop: block every UK-licensed site at once
Register once and every online casino and betting site licensed in Great Britain must close or block your account for 6 months, 1 year or 5 years. It cannot be cancelled early. It is free and takes a few minutes.
Bank gambling blocks
Most UK banks and card providers let you block gambling transactions in their app. Some add a delay of 48 hours or more before you can switch the block off again.
Limits inside your account
Every UK casino must offer deposit limits. Set one before you play, ideally on the day you sign up. Lowering a limit works immediately; raising it takes at least 24 hours. You can also set time reminders and take a short break of a day to six weeks.
Blocking software
Apps that block gambling sites on your phone and computer add another layer, especially against offshore sites that ignore GamStop. Some are free.
Treatment and support
- NHS gambling clinics treat gambling disorder for free across England, with services in Scotland, Wales and Northern Ireland too. You can refer yourself.
- GamCare and the National Gambling Support Network offer free counselling, online and in person.
- Gamblers Anonymous runs peer support meetings across the UK.
- Debt advice: free, impartial services such as StepChange and Citizens Advice can help if gambling has led to debt.
If you are thinking about harming yourself, call 999 or contact Samaritans free on 116 123, any time.
On GamStop and looking for bonuses?
We don't list casinos that accept self-excluded players, and we won't help you find a way round your exclusion. Sites that do accept you are not licensed in Great Britain, don't have to give you limits or fair terms, and often make withdrawing difficult. If the exclusion feels hard right now, that is exactly what the helpline is there for.